user_2qx5o8 That is a great question! Unfortunately no, you can only have one Primary, but you can have a secondary profile set to Manager. Managers are able to do a majority of the features that the Primary user is able to, with the exception of assigning roles, updating an account’s phone number/email address, and transferring any of the account’s functions or administrative rights to another user. You can find more information about user roles and their permissions here https://www.xfinity.com/support/articles/primary-and-secondary-accounts.
westwayneguy88888
Contributor
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121 Messages
24 days ago
i think the questions here are
1) define primary, either you are the primary (the leader) or not the primary - secondary
2) WHY do you need 2 profiles as "primary"?
knowing these answers will better help the community to assist
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EG
Expert
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106.6K Messages
23 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBrianH
Official Employee
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859 Messages
23 days ago
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