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Friday, December 20th, 2024 6:51 PM

Can someone send this to your CEO

Please ask the CEO to read the comments regarding the sudden sunsetting of the tv remote app and ask him to please direct his team to reinstall it. You are charging way more than anyone else and anyone who still has your cable service clearly has no other viable option. The very least you can do, is keep a tv remote app how hard is that? It can’t cost you that much

Expert

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110.4K Messages

5 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Visitor

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1 Message

13 days ago

Xfinity is a fraud after years of service they have lost all human contact and [Edited: "Inflammatory"] answer the phone and tell you to repeat your problem over and over, on hokld for over an hour to be told [Edited: "Language"]. I will file an FTC complaint and look to stop service.  

All we want is good cable and honnest service and its never happen here.

(edited)

Official Employee

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1.3K Messages

 

user_pdzs5z Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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