1 Message
Can not change plan online
The only option is to add mobile. Do they expect me to call the awful costumer service line or to drive to a Comcast store
1 Message
The only option is to add mobile. Do they expect me to call the awful costumer service line or to drive to a Comcast store
XfinityAlfonso
Official Employee
•
1.8K Messages
3 months ago
Hello user_buwaeo thank you so much for taking the time to reach out to us here via our Xfinity Forums! Calling and visiting us in the store are certainly effective ways to reach us and get your plan changed, but we are available online as well.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
You can also reach us @XfinitySupport on X and Facebook
Or via our r/Comcast_Xfinity SubReddit
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