Can I talk to a agent please as your AI bot doesn't have any notion of your XUMO stream box set-up is get stuck at the same point

Your AI bot is not aware of your great XUMO stream box which can't get past a certain point during its set-up. So, when I provide my reason to call I get into a loop with your great AI bot as he wants to know if I have a problem with my cable or Internet.

So, please provide a telephone number for real support by a human agent and not an annoying AI bot that waste your customer's time as your AI department did not provide the use case for your great XUMO stream box set-up issues.

Surprise surprise, even your "Tags" list for this question (aka complaint) does not have "XUMO" of even "XUMO stream box".