Visitor
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1 Message
Can I switch from in store pickup to shipping?
I accidentally clicked in store pickup for my modem, can I switch that so my order can be shipped to me instead?
Visitor
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1 Message
I accidentally clicked in store pickup for my modem, can I switch that so my order can be shipped to me instead?
XfinityAlfonso
Official Employee
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2K Messages
3 days ago
Hey there user_3mqgdh, no worries about the mix-up! Since the order is already submitted, we'd need to make the change on our side for equipment shipping.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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