Visitor
•
1 Message
Can I remove cable from outside my house
I am painting the exterior of my house and want to remove any cables that are not in use. How do I know if a cable is being actively used?
Visitor
•
1 Message
I am painting the exterior of my house and want to remove any cables that are not in use. How do I know if a cable is being actively used?
EG
Expert
•
116.6K Messages
8 months ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityJamesC
Official Employee
•
2.8K Messages
8 months ago
Greetings, @user_aarfy0! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about identifying the unused cables at your house. You have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
0
0