Can I move my @comcast.net email to another provider?

It has not, remove the account from the iphone and recreated the account and same thing.  When you force me to change my password it's at least 2 days of troubleshooting before it works again.  PLEASE STOP forcing me to change my password!!!

I hear you loud and clear, @user_asrtal, and I deeply apologize. You should not have to go through a two-day troubleshooting ordeal just to access your email, and I understand why you are completely fed up with this cycle.

Our automated security systems trigger a forced reset when they detect high volumes of failed background login requests. When you change your password on one device, other connected devices (like an iPad, Mac, or secondary mail app) continue trying to fetch mail in the background using the old token. To our security system, hundreds of failed attempts look like a brute-force cyber attack, which automatically flags the account and delays new logins for up to 24–48 hours.

How we break this cycle right now:

1. Clear Active Background Requests: On all Apple devices linked to this email, go to Settings > Mail > Accounts and temporarily toggle Mail to OFF (or delete the account off secondary devices for now).

2. 2-Hour Cooldown: Allow 2 hours without any Apple device trying to sync in the background. This allows our security system’s automated anti-abuse counter to fully reset.

3. Re-Authenticate via Web First: Log into xfinity.com/email via a web browser to establish a clean, verified session.

4. Re-Enable One Device at a Time: Turn Mail back on for your primary iPhone only, ensuring you sign in through the official Xfinity browser pop-up prompt (OAuth) rather than typing password credentials manually into standard IMAP settings.

If you'd like, I can also review your account security profile directly to ensure there are no lingering flags on our side. We want this fixed permanently for you so you can use your email in peace.

I will follow the process you recommended.  You should offer a service for customers on your web portal to clear their locations (logs).  Similar to how some of the streaming services allow you to clear cached locations.   This way customers do not have to wait 2 hours between forced password changes.

Excellent feedback! Thank you, @user_asrtal. Let us know how the process goes for you, when you get a chance.

@user_asrtal - I completely hear you, and you are 100% right - having your account repeatedly flagged and locked for security resets is frustrating, inconvenient, and should not be a routine part of using your email. I sincerely apologize for the headache this has caused.

When our system blocks a password, it’s an automated security threshold detecting what it perceives as unusual login activity. You shouldn't have to keep jumping through these hoops, so here are the main factors that trigger those automated security flags on Apple devices and how we can stop them:

Mismatched Saved Passwords Across Multiple Devices:

If you have an iPad, iPhone, or Mac trying to fetch mail in the background using an older or cached password, the server sees multiple failed authentication attempts and automatically locks the account for protection. Updating or re-authenticating all Apple devices at the exact same time prevents this loop.

IP Address Hopping (VPNs / Apple Private Relay):

Features like iCloud Private Relay, VPNs, or rapidly switching between Wi-Fi and cellular networks cause your IP address to change constantly. Our security system can misinterpret this as logins from unknown locations. Disabling VPN or Private Relay for Xfinity Mail can eliminate these false alarms.

Enable Two-Step Verification:

Setting up Two-Factor Authentication (2FA) via your Xfinity account settings creates a trusted device status. This significantly raises the security threshold and prevents the system from misidentifying your normal logins as a risk.

We value your 20 years with us, and my goal is to get this permanently resolved for you so your email just works. Please let me know if turning on Two-Step Verification or reviewing your connected Apple devices helps stop these locks!