Visitor
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1 Message
Can I keep my email account if I leave Comcast?
I'm moving out of state. I will be cancelling my Comcast account when I move. Can I keep my comcast.net email account after my service is cancelled?
Visitor
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1 Message
I'm moving out of state. I will be cancelling my Comcast account when I move. Can I keep my comcast.net email account after my service is cancelled?
BruceW
Gold Problem Solver
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26.2K Messages
3 years ago
Please see https://www.xfinity.com/support/articles/using-email-only, https://www.xfinity.com/support/articles/email-only-faqs, and https://www.xfinity.com/support/articles/email-activity.
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CCRobert
Official Employee
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455 Messages
3 years ago
Hello @user_dc7e7e I hate the thought of your leaving our Xfinity family. I wish that you were able to take us with you when you move. To answer your question, you will be able to use your Comcast email account as long as you access the account at least once every 90 days.
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BruceW
Gold Problem Solver
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26.2K Messages
3 years ago
This is not quite correct. The requirements in https://www.xfinity.com/support/articles/email-only-faqs and https://www.xfinity.com/support/articles/using-email-only work together like this:
(edited)
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bburnsga
New Poster
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7 Messages
3 years ago
I understand I'll be able to keep my email account, as long as I've access it within 90 days of cancellation, & continue to access it at least one every 90 days. HOWEVER, will I also have access to the FOLDERS within my email account?
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