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Wednesday, February 14th, 2024 9:18 PM

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Can i have two different modems at different addresses?

I have a modem at my home and trying to add another modem to my work place while keeping the essentials service. Is it possible to do this? 

Retired Employee

 • 

1.1K Messages

1 year ago

Hi there! You should be able to add either a business account or separate service for your work if this is a separate address. I am happy to review your options. 

To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

 

 Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Please let me know if you have any questions or run into any problems. 

Expert

 • 

111.7K Messages

1 year ago

The concern is not "accessibility / disability" help related.......................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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