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Saturday, February 10th, 2024 9:52 AM

Closed

Can I give the people setting up my service my old equipment?

I’m moving and have 3 cable boxes and an old internet router that I’ve been meaning to return.  I’m getting everything switched over professionally.  Since they appointment will be through Xfinity, can I give my old equipment to them?

Official Solution

Retired Employee

 • 

300 Messages

1 year ago

Congratulations on your move! I'm glad our transfers of service make the entire moving process so much easier and one less thing to worry about when there are so many parts to a move. Short answer to your question, yes, you can give them to our Xfinity technician at your professional installation.

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