Visitor
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4 Messages
Can I get the 1G promotion
I got the following email message from your company. I want to get the $50.00 per month no contract 5 year promotion, but the “fine print” says the promotion is for new customers.
AT&T is now running a $50/month promotion.
We like your product.
Please respond to [Edited: "Personal Information"]
Respects,
Tom [Edited: "Personal Information"]
XfinityBillie
Official Employee
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4.3K Messages
11 days ago
@user_sje40l Thank you for taking the time to reach out to us here on our Xfinity Forums. I can understand the frustration if a new customer option hasn't been available for you. I would love the opportunity to help you review your account to see what options we have available for you. Please send us a DM to Xfinity Support with your full name and address.
Please send our team a direct message with your full name and address.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_sje40l
Visitor
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4 Messages
4 days ago
Can I get the 1G promotion
I got the following email message from your company. I want to get the $50.00 per month no contract 5 year promotion, but the “fine print” says the promotion is for new customers.
AT&T is now running a $50/month promotion.
We like your product.
Please respond to [Edited: "Personal Information"]
Respects,
Tom [Edited: "Personal Information
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0
user_sje40l
Visitor
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4 Messages
4 days ago
I’m signed in. The link you describe is not there:
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