Can I get Internet Essentials

Hello,

I’m a low-income single mother of three children living in Fresno, CA. I previously had Internet Essentials through Xfinity and received the ACP (Affordable Connectivity Program) discount. Since the ACP ended, my monthly bill increased from $25 to $98, which I cannot afford.

I rely on internet access for my children’s education and our household needs. I am currently enrolled in SNAP, Medi-Cal, and CalWORKs, and I meet the eligibility requirements for Internet Essentials or Internet Essentials Plus.

I respectfully request to be reinstated on one of these affordable plans. I am also asking for a hardship exception to the 90-day rule, as I am currently an active Xfinity customer and cannot be without service.

Please let me know how I can move forward to reduce my bill and remain on a low-income internet plan. I can provide documentation upon request.

Thank you for your time and support.