MHullinger's profile

New Poster


1 Message

Sat, Oct 31, 2020 3:00 PM

Can i get credit for outage on 10/31/2020?

Internet and xfinity services have been down all day with no explanation and no estimated time. Can i recieve credit for this outage in denver on 10/31



Official Employee


6.7K Messages

6 m ago

Hello MHullinger. Thank you for venturing to our Forums and for creating a post. I can assist with reviewing your account and the request for credit for the service interruption you experienced. Please send me a private message and include your full name and service address so I can access your can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" to private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Frequent Visitor


22 Messages

6 m ago

can i also get help with that 10/31 outages in san jose california 

New to the Community?

Start Here