can i get an extension on past due bill

Thank you for connecting with us about your bill, @user_e9602j. We are happy to help via Direct Message. Please provide your full name and address there.

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.