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Tuesday, October 8th, 2024 3:25 PM

Can I get a router in store?

Do I have to await the shipping or can I pick one up in store?

Expert

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106.6K Messages

11 days ago

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.  

Official Employee

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1.6K Messages

11 days ago

 

user_22ch89 If you ordered a device to be shipped over 24 hours ago, it likely has been shipped and we can't stop it at that point. If not, you can pick up the device, and they can change the order in the store to stop the shipping. 

 

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