Visitor
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1 Message
Can I get a real person to help me reset?Or i'm gonna cancel my service
Says it's not within range.But when your stupid troubleshooting line comes up, it says it is I have reset all of my streaming devices.It's still networking
Visitor
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1 Message
Says it's not within range.But when your stupid troubleshooting line comes up, it says it is I have reset all of my streaming devices.It's still networking
XfinityRichard
Official Employee
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2.6K Messages
13 days ago
Hi there, @user_1qtoqj ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are experiencing. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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