Visitor

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10 Messages

Tuesday, December 30th, 2025 3:39 PM

Can I Change shipping date of my order??

WHen I setup my account I requested a January 12 delivery date, can I change that to "ASAP"?

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Official Employee

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2.9K Messages

11 hours ago

 

EdwF, Hi there! Thanks for reaching out. I can certainly understand the concern with wanting to know if we can get that order shipped sooner. Thanks for allowing us the opportunity to be your service provider! We are the right team of experts to help with this over social media. One option is we can switch the shipping order to a pickup order at your nearest XFINITY store. To further assist, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

Visitor

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10 Messages

11 hours ago

Thank you for your response.  On second thought I am just going to leave it alone since it is so close anyway.

Official Employee

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2.9K Messages

 

EdwF, Sounds good. What is the date of your shipment delivery? While we have you, and if you have time, would you like us to explore options available on our end to see if you have the best plan available for your household needs? 

 

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Visitor

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10 Messages

11 hours ago

Thank you for your response.  I decided that I am just going to leave it as is  since it is so close anyway.  

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