InternetUser20's profile

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2 Messages

Tuesday, November 10th, 2020 7:00 AM

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Can I Add Unlimited Datacap to Internet Essential

Hello,
I heard that there is a $50 option that could be added to allow a *unlimited data cap. Can I add this feature to my Internet essential plan? Internet essential has been more than $100 for the past few months and it would be helpful if I am able to add this option.
Thanks

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Accepted Solution

Gold Problem Solver

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26.5K Messages

5 years ago


@InternetUser20 wrote: How can I sign up for it. ...

https://www.xfinity.com/support/articles/xfi-advantage-faqs says:

 


If eligible, you can sign up for xFi and add xFi Complete by contacting us or by signing up.

https://www.xfinity.com/support/articles/exp-unlimited-data says:

 


To enroll in the Unlimited Data Plan, please go to xfinity.com/buy/plan/checkout/XFINUDAT or contact us.

 

Gold Problem Solver

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26.5K Messages

5 years ago


@InternetUser20 wrote: ... unlimited ... Can I add this feature to my Internet essential plan? ...

If you live in an area where the cap is in effect, the charge for Unlimited in Internet Essentials is $25. Please see https://www.internetessentials.com/get-help#search-results&data%20usage%20plan

New Poster

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2 Messages

5 years ago

How can I sign up for it. I was not able to do so from "My Account" page.

Expert

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31.9K Messages

5 years ago


@BruceW wrote:

@InternetUser20 wrote: How can I sign up for it. ...

https://www.xfinity.com/support/articles/xfi-advantage-faqs says:

 


If eligible, you can sign up for xFi and add xFi Complete by contacting us or by signing up.

https://www.xfinity.com/support/articles/exp-unlimited-data says:

 


To enroll in the Unlimited Data Plan, please go to xfinity.com/buy/plan/checkout/XFINUDAT or contact us.

 


Actually, your best bet is to contact the folks at Internet Essentials.  They are the ones that deal with your account and where, I surmise, you pay your bill on their website.  You should call them at 1-800-XFINITY [1-800-934-6489] and let them know you are an IE customer.

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