Visitor
•
1 Message
Can I Activate My Number Again?
Hi,
I am temporarily out of the US from this February. The auto-pay method failed sometime, and my number was disconnected at 7/12. I just paid it. Can I activate my number again?
Thanks!
Visitor
•
1 Message
Hi,
I am temporarily out of the US from this February. The auto-pay method failed sometime, and my number was disconnected at 7/12. I just paid it. Can I activate my number again?
Thanks!
XfinityRaul
Official Employee
•
3K Messages
5 days ago
@user_36cjam Thanks for making us aware your mobile service hasn't been restored even after making a payment. I would be more than happy to review your account to see what's going on. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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