5 Messages
caller ID no longer working on TV
I've tried ALL suggestions from customer service, still not working. I rebooted tv and router and it is turned ON under notifications. I'm requesting technical support to fix this issue!!! Need advanced technical support to rebuild the switch!
XfinityRichard
Official Employee
•
1.7K Messages
4 days ago
Hi there, @user_r0lyww Thank you so much for reaching your Digital Care team. Thank you for your patience while you waited to connect with me. I'm very sorry for the trouble you are experiencing with caller ID on your TV is not working. Please be assured you reached the right person to assist you. Can you please send me a DM with your first and last name along with your full service address so that I can assist you further?-Richard
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