Henley123's profile

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1 Message

Tue, Dec 29, 2020 12:00 AM

Called to cancel service on 1/23/21. Received an Email that service is cancelled on 12/28/20

Trying to call them now to reverse it before the day begins but the department is closed. Unbelieveable..

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ComcastJoeTru

Official Employee

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6.7K Messages

4 m ago

Hello Henley123. Apologies for our delay in getting to your post. If you still need assistance with getting your service disconnection corrected, or if you need any help with your account, please send me a private message and include your full name and service address so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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