Visitor
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3 Messages
Called customer service bad service
Call customer service today and the phone obviously was put down on someone’s desk while they were having conversations with other people within the call center. Then I yelled and asked him to pick up the phone. They put me on hold after 15 minutes. Still on hold. Very POOR customer experience.
XfinitySean
Official Employee
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530 Messages
16 hours ago
Thanks for taking the time to share your experience her on our community forums, user_7xfb59! Sorry to hear you haven't received assistance yet. You've come to the right place, and if you provide some details about the issue you need assistance with, our team would be more than happy to see how we can help!
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user_7xfb59
Visitor
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3 Messages
16 hours ago
They ended up hanging up the call, without even speaking with me. Problem is still NOT resolved.
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