U

Visitor

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2 Messages

Thursday, June 19th, 2025 4:37 PM

Call me at [Edited] Please

You keep dropping Out going mail

Visitor

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2 Messages

2 days ago

I need to speak to a person [Edit: Personal Information]

(edited)

Official Employee

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2.6K Messages

Hello @user_aek3v2 and thank you! I really appreciate you being a member of the Comcast Family! The goal of our community is to provide answers for all so staying as public as possible, when situationally appropriate, may help users other than yourself. The specialists support Facebook, X, Xfinity Forums, and Reddit so there may be a delay in response depending on current intake--please be patient with us as we receive hundreds to thousands of messages a day.

Thank you for your understanding and for joining us here on the forums. We ask that you please find the most appropriate public board for your question type and post it there without any personal details. If needed, we may invite you to send us a Direct Message. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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