Visitor
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2 Messages
Call from xfinity
He attached to something.I got a call from an agent from extremity, supposedly saying that they were getting a message or signal saying that my motto was given me problems.And they wanted to know something about my firewall.They wanted to know if I was having problems.They wanted me to go see if my lights were on.And how many lights were being gain?Is this an xfinity agent, or was this hack call
XfinitySeth
Official Employee
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1.4K Messages
13 hours ago
Howdy user_39uhpw, and thanks for dropping by our community to report the call you recently received! We here at Xfinity does not participate in solicitation of any kind, so rest assured we'd never reach out to you unannounced or without a prior request. Based on the information you got from the call, it definitely does not sound like an official Xfinity call, so as long as you did not provide any personal information, you should be fine 👍
Calls like these can be reported directly to https://reportfraud.ftc.gov/#/, as well as our own Xfinity Security Support page here https://internetsecurity.xfinity.com/help/alerts. The FTC also has a great webpage on Scams. Please check it out as well.
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