Visitor
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2 Messages
Cables? Returning equipment
Hi! I am returning a rental modem/router and tv box as we just moved. I can’t tell which cables are ours and which cables are property of xFinity. Is it ok if I am missing a cable or two when I send my equipment in?
XfinityMichaelC
Administrator
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4.3K Messages
2 years ago
Hey, @user_47h4h5! Thanks for reaching out to us on our Forums! I hope you are doing well tonight! That's a great question! Mainly we are just concerned about getting the device back with the power cords. Any other cords you can keep! For more information on returning equipment have a look at the following article: How To Return Your Xfinity Equipment. Please let us know if there is anything else we could assist you with!
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