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2 Messages

Monday, November 28th, 2022 7:55 AM

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Cables? Returning equipment

Hi! I am returning a rental modem/router and tv box as we just moved. I can’t tell which cables are ours and which cables are property of xFinity. Is it ok if I am missing a cable or two when I send my equipment in?

Administrator

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4.2K Messages

2 years ago

Hey, @user_47h4h5! Thanks for reaching out to us on our Forums! I hope you are doing well tonight! That's a great question! Mainly we are just concerned about getting the device back with the power cords. Any other cords you can keep! For more information on returning equipment have a look at the following article: How To Return Your Xfinity Equipment. Please let us know if there is anything else we could assist you with!

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