Visitor
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3 Messages
Cable Workers drilled through my sewer line
How can I reach someone to help with cable workers drilling through my sere line? We can't even use the bathroom.
Visitor
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3 Messages
How can I reach someone to help with cable workers drilling through my sere line? We can't even use the bathroom.
EG
Expert
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111.4K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityChristy
Official Employee
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2.1K Messages
2 days ago
To send a "Direct Message":
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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