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Visitor

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2 Messages

Thursday, April 28th, 2022 1:23 AM

Closed

Cable Wire on the ground

A tree fell in my neighbors yard, knocking the cable wire down in my back yard. Could you send someone to fix this?

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Official Employee

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1.1K Messages

2 years ago

Oh no! Let's get this all sorted out, easy peasy! No worries at all. Our field teams are absolutely amazing. We will make sure this gets addressed quickly. Appreciate you getting us in the loop to help!

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Visitor

 • 

2 Messages

2 years ago

[EDIT: PII]

(edited)

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