Visitor

 • 

1 Message

11/08/2026 2:49 PM

Cable wire is down

Part f a tree fell and knocked down the cable wore

Oldest First
Selected Oldest First

Expert

 • 

122.9K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

3.3K Messages

3 hours ago

user_297t19

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

forum icon

New to the Community?

Start Here