Visitor
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1 Message
cable utility box on my front lawn appears to have been damaged can hurt a child or animal
The cable utility box on my front lawn appears to have been damaged by either landscapers or neighborhood kids and there is now a large hole in the top cover portion that a child could reach into and grab the wires. I am worried someone will reach in and get hurt and it is on my property and I don't want to be held responsible.
XfinityDena
Official Employee
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4.1K Messages
6 hours ago
Hello! Thank you for reaching out today @user_i92ml3 I do appreciate your patience, and I do apologize for the delay. I am just the person to help you in resolving any questions or concerns about a damage pedestal. I appreciate you for bringing it to our attention to have our local team to address. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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