Visitor
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1 Message
Cable utility box cover is broken and needs to be replaced
Cable utility cover for our HOA community is broken. The last workers extended cables outside the box and the cover no longer fits. All cables have been exposed to the weather and animals for months. I contacted you months ago and you opened and closed a ticket without doing anything. Please help.
XfinityDena
Official Employee
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4.2K Messages
2 hours ago
@user_alis3
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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