Visitor

 • 

1 Message

Sunday, July 5th, 2026 7:23 PM

Cable TV

Need to cancel monthly subscription.  I would keep home Internet though 

Oldest First
Selected Oldest First

Official Employee

 • 

386 Messages

13 hours ago

@user_9nlb7w, thanks for taking the time to post on our Xfinity Community Forums page. I'd like to do everything I can to help make those changes. Please send a direct message including your full name and service address, and we can get started anytime.

 

How to Send Us a Direct Message:

 

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.
forum icon

New to the Community?

Start Here