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Thursday, April 17th, 2025 7:46 AM

Cable tv

Was watching tv and it just froze

Official Employee

 • 

1.7K Messages

19 days ago

 

user_mqudxq Good morning! Thank you for reaching out to our Xfinity Forums Team regarding your TV services. I can see how it would be frustrating not having your TV working properly. I'm happy to help you get this ironed out today. Before we dive in, can you please share any troubleshooting steps you have already tried? This way I have an idea where to pick up at? Can you please also share what type of TV we are working with? 

 

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