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Friday, September 15th, 2023 7:50 PM

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Cable tv

I signed up with Xfinity and upgraded to 150+ channels . The update has not happened after 72 hrs and I need technical help to complete this process 

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Expert

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117.8K Messages

3 years ago

The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.4K Messages

3 years ago

Hello @user_89b845, that's awesome you recently upgraded your channel lineup. Are there any channels you're particularly looking forward to watching? I can definitely review your account and see what's holding up that order from completing, or even running some troubleshooting steps with you. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

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