@user_l1uvvf , hello! There was a concern with the TV service that we were working on but most customers are reporting this is fixed now. Are the TV an internet service working better now or do you still have concerns?
The Xfinity app can be very handy in this type of situation. The app will run a scan of the area for problems and allow you to sign up for text alerts. If there are no issues you can troubleshoot, send signals to your equipment, and schedule a Technician visit. We want things at your fingertips! I know it has saved me a few times now!
Accepted Solution
XfinityRay
Official Employee
•
4K Messages
4 hours ago
@user_l1uvvf , hello! There was a concern with the TV service that we were working on but most customers are reporting this is fixed now. Are the TV an internet service working better now or do you still have concerns?
The Xfinity app can be very handy in this type of situation. The app will run a scan of the area for problems and allow you to sign up for text alerts. If there are no issues you can troubleshoot, send signals to your equipment, and schedule a Technician visit. We want things at your fingertips! I know it has saved me a few times now!
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