Cable TV channel lineup.

I am a retired GOLD CUSTOMER on  a fixed income.  I currently subscribed to the Choice Package.  With this package I am required to have 54 music channels that I do not and will not use.  I called Xfinity Customer Service and requested info on adding one channel (ESPN).  I was advised that I would have to upgrade my package or add the Sports Package to the tune of a $40-$60 increase in my monthly bill.  I only wanted a single channel.  It is apparent that profit supercedes customer service/satisfaction.