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user_w56ogu
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Tuesday, April 21st, 2026 3:17 PM

cable to house never buried

2 guys came out to bury the cable to my new construction home. However, they left one section unburied. I cannot figure out how to report this.

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8 hours ago

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EG

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117.5K Messages

8 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityBrianH

Official Employee

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2.2K Messages

8 hours ago

 

user_w56ogu Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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