U

Visitor

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1 Message

Monday, June 30th, 2025 11:19 PM

Cable Television Is Out and It Is Impossible to Reach an Agent [Edited]

Cable television is out and it is impossible to reach an agent.  I am caught in an endless loop.  Why is it impossible to receive support? [Edited: All Caps]

Official Employee

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1.6K Messages

15 hours ago

@user_cid5xk I’m sorry to hear your TV is out. I know how concerning this is when you're unable to watch your TV subscription. 

Are you seeing any error messages or error codes when you're trying to watch? 

Are you having an issue watching in your cable box or through an app?

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