Visitor

 • 

2 Messages

Sunday, April 12th, 2026 5:26 PM

Cable service

I have a cable outlet that is not getting a signal.  How do I schedule a technician to come to my home to fix?

Oldest First
Selected Oldest First

Official Employee

 • 

2.9K Messages

5 hours ago

 

user_f58b51 Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you are having issues with one of your outlets. Do you have any active outlets in the home?

 

Visitor

 • 

2 Messages

Never mind.  I now have a tech scheduled.

Official Employee

 • 

164 Messages

Thanks for letting us know, @user_f58b51. If anything else comes up do not hesitate to reach out by creating a new post on our Xfinity Forums.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here