Visitor
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1 Message
Cable sagging to face level in backyard
How can I get someone out to take up the slack in the cable running from the utility pole to my house? It is hanging very low and is a hazard to anyone walking in the area.
Visitor
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1 Message
How can I get someone out to take up the slack in the cable running from the utility pole to my house? It is hanging very low and is a hazard to anyone walking in the area.
CCCassandra
Problem Solver
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502 Messages
2 years ago
Hi @user_17b8d3! Our team can help right here with making sure someone is out to fix this line. Can you please send us a direct message with your first and last name and address to get started?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message" icon (top right corner)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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