Hey there, user_73eevd! We appreciate you reaching out to our XFINITY Community forum for assistance with your cable line removal request. Not to worry, you have reached the right team to assist you!
Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
@user_73eevd, We will need for you to delete your previous comments as we do not recommend posting your account information in our public forum. To proceed with further assistance, please ensure you are sending us a direct message first with the steps provided earlier to avoid posting your personal information in public.
XfinityNatalie
Official Employee
•
652 Messages
4 hours ago
Hey there, user_73eevd! We appreciate you reaching out to our XFINITY Community forum for assistance with your cable line removal request. Not to worry, you have reached the right team to assist you!
Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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XfinityNatalie
Official Employee
•
652 Messages
3 hours ago
@user_73eevd, We will need for you to delete your previous comments as we do not recommend posting your account information in our public forum. To proceed with further assistance, please ensure you are sending us a direct message first with the steps provided earlier to avoid posting your personal information in public.
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