Visitor
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2 Messages
Cable removal from utility pole
Sevier County Utility District has moved our utilities underground on our property. They cannot remove the utility pole until you remove your cables. They have contacted your company and have been told this would be done. It has been well over a month since that conversation. On May 14th they recontacted your manager and were told it would be made a priority. The cables still haven’t even rem. The pole in our yard is very unstable and we’re afraid it might fall and cause damage to our property or our neighbors property. We really red this pole removed. Is there some way to get this process completed this week? My name is John McGill. The service address is
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user_1ffvxt
Visitor
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2 Messages
6 hours ago
The correct address is 7
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(edited)
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XfinityJosephA
Official Employee
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2.3K Messages
5 hours ago
Hello, @user_1ffvxt our team can help we'll just need to work in a direct message. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support."
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