Thank you, @EG, for bringing this to our attention.
Hi there, @user_bd069d, thank you for taking the time to reach out to us through our Xfinity Forums. I understand how important it is to get the low hanging cable cared for as soon as possible. Please send us a direct message with your full name and service address to get started.
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• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_bd069d
Visitor
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2 Messages
2 years ago
How long will it be before I get someone out here.
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EG
Expert
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110.3K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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