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Wednesday, January 15th, 2025 4:36 AM

Cable outlet

We do not have a cable outlet in our home. Is it completely necessary even though we only ordered a modem for internet, that’s it. We don’t know what to do. Do we really have to have a technician come out to install a cable outlet?  

Official Employee

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2.2K Messages

5 months ago

Thank you for reaching out to us @user_ngmrcm! Our internet services do require a coaxial outlet. Please send our team a direct message with your full name and full address. We’d love to help by scheduling our soonest appointment. To send a "Direct Message" to Xfinity Support:

 

Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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