Cable outage

user_0dbd70 Hi there! I understand how important having service is and we would like to help take a closer look at your account and tech availability.

 

Have you already tried joining the waitlist for appointments in your area? 

 

The Appointment Waitlist tool lets you quickly and easily request preferred dates and times for your upcoming service appointment. If your requested timeslot becomes available, we’ll send you a text message

 

Here is a link with more details, https://www.xfinity.com/support/articles/appointment-waitlist