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1 Message

Thursday, May 21st, 2026 5:10 PM

Cable not buried

I have had my service installed for 4 years, and the cable has not been buried. I am about to move, and I need the cable buried 

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Official Employee

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2.8K Messages

13 hours ago

Hello @user_d3jfvw. I appreciate you making us aware your cable line hasn't been buried all this time via Forums. I would be more than happy to help get this taken cared of.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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