New Poster
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2 Messages
Cable needs to be buried
My cable has been installed but the cable was never buried near the box. How do I schedule someone to come and bury it?
New Poster
•
2 Messages
My cable has been installed but the cable was never buried near the box. How do I schedule someone to come and bury it?
Responses
ComcastJoeTru
Official Employee
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6.7K Messages
9 m ago
Hello jbully1. Welcome to the Xfinity Forums and thank you for posting. I can assist with submitting a ticket to your local Drop Bury Team, so we can get the cable buried. To get started, please send me a private message and include your full name and service address so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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jbully1
New Poster
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2 Messages
8 m ago
Thank you for your assistance. I sent a private message with all the details.
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