Visitor

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1 Message

Thursday, March 19th, 2026 1:26 AM

Cable line snapped in two

Internet isn’t working in Lincoln because of a cable like that is down due to storms.  I don’t have a way to directly contact the company.  Why does xfinity make customer service so complicated? I should be able to just send an email

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Expert

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116.7K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

2 hours ago

@Lissy8908 You've come to the right place for help. We can assist you with scheduling a tech to come out. I see your direct message and will continue to assist you there. 

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