Good Morning, @user_bxayuf! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand need to have the line buried at your location. Did you recently have the line repaired or ran again? Did you recently have an appointment? Once the order is placed for the line bury, it can take 14-30 days. Please let us know.
XfinityAdrienne
Official Employee
•
2K Messages
2 hours ago
Good Morning, @user_bxayuf! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand need to have the line buried at your location. Did you recently have the line repaired or ran again? Did you recently have an appointment? Once the order is placed for the line bury, it can take 14-30 days. Please let us know.
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