Visitor
•
1 Message
Cable line is exposed
Hello, we have lines that weren't buried deep enough and now they are showing in several spots.
Visitor
•
1 Message
Hello, we have lines that weren't buried deep enough and now they are showing in several spots.
XfinityBillie
Official Employee
•
4.1K Messages
3 hours ago
Thank you for taking the time to reach out to us here on our Xfinity Forums, I understand that the line is coming up out of the ground. We would be happy to help you with getting a ticket open for this concern, please send us a DM to Xfinity Support with your full name and address get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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