Visitor
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2 Messages
Cable line hanging down at [Edited]
Cable line in the grass at [Edited: "Personal Information"]. We have power, but no internet due to the down line.
Visitor
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2 Messages
Cable line in the grass at [Edited: "Personal Information"]. We have power, but no internet due to the down line.
user_zosr8c
Visitor
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2 Messages
23 hours ago
How do we get this fixed. We reported it, but there have been no updates or changes to the ticket
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XfinityThomasB
Official Employee
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2.5K Messages
23 hours ago
Appreciate you getting us in the loop about the down line user_zosr8c.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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